We designed Viola Wallet as a mobile-first application, so the designs should cover mobile apps for iOS and Android platforms, as well as responsive designs for a web application for all 3 form factors. We designed the app to be primarily a Wallet application; it provided many other value-added services like Bus & Movie Ticket Booking, Forex, Bill payments etc. We thought through all the edge cases and did flows keeping in mind what could go wrong at each stage. Be it poor Internet connectivity or OTP challenges; we helped users find an easy way out in case they are in deadlock. Since Viola Wallet was one app of the product suite, the UI styling and thematic elements had to follow some of the same patterns and should feel like part of the same app suite. We made sure we abided by that at the same time improve the overall UX.