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Collins Aerospace - AVATAR

Driving breakthrough solutions

B2B SaaS
Autonomous Operations
UX UI Design
Mobile & Web App
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3 x
Reduction System violation
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50 %
Decrease in TAT
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30 %
Boost in user engagement
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Introduction

Collins Aerospace (then Rockwell Collins, now Raytheon Technologies), designs, installs and maintains integrated solutions for airport operations. With more than 80 years of expertise supporting critical aviation needs, they understand the complex ecosystem of airlines and airports and offer products and services to optimize airport operations for passengers, airports, and airlines alike.

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Introduction

Collins Aerospace (then Rockwell Collins, now Raytheon Technologies), designs, installs and maintains integrated solutions for airport operations. With more than 80 years of expertise supporting critical aviation needs, they understand the complex ecosystem of airlines and airports and offer products and services to optimize airport operations for passengers, airports, and airlines alike.

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Introduction

Collins Aerospace (then Rockwell Collins, now Raytheon Technologies), designs, installs and maintains integrated solutions for airport operations. With more than 80 years of expertise supporting critical aviation needs, they understand the complex ecosystem of airlines and airports and offer products and services to optimize airport operations for passengers, airports, and airlines alike.

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The Challenge

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Collins Aerospace sought a partner to improve airport operations and management using a real-time asset tracker app at CIAL. They needed precise asset monitoring, quicker turnaround times, and improved security. We impressed them with our comprehensive design strategy and helped them achieve their goals.

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UX UI Design Approach

We weaved an optimized UX through all possible touchpoints to enable a frictionless user experience. We fully engaged ourselves with the product and thought through all possible intended uses.

Real-time

Intelligent

Customized

Intuitive

Engaging

Job-driven

TAT

Predictive

Collaborative

Impact of Design Solution

Meeting industry standards

As a leading aerospace and defense company that designs and manufactures systems and components for commercial and military aircraft, it was crucial to meet industry standards and design expectations to ensure the safety and reliability of the user base.

Understanding users

Extensive user interviews with different personas to understand their pain points, their work line and develop solutions.

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Real-time asset tracking

A real-time asset tracker system to notify the respective executives about alerts and violations with a clear overview of all tarmac.

Single web-based interface

Airport and airline personnel can quickly and easily access ARINC AirDB, the Collins Airport Operational Database from any terminal on a single web-based interface.

Map-based UI

We designed the entire map of the CIAL tarmac, all the different types of assets, and provided an easy identification of their statuses based on violations.

Improved Process Management

The AVATAR platform analyzes and improves processes, people, and ground service equipment to help achieve higher on-time performance.

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Don't take our word for it

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They truly treated our problem statement as their own and delivered solutions that worked

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Venugopal Padmanabhan

Associate Director at Raytheon Technologies, Collins Aerospace

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