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New Stress Clinic - New Tele Doc

New-age mental wellness platform

Health Tech
CRM
UX UI Design
Web app
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3.5k +
Users
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300 +
Appointments booked every week
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4 +
Clinics in Tri-state Area
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Introduction

New Tele Doc’s mission is to provide comprehensive, culturally competent, relationship-based mental health services through a holistic approach for young children, adolescents, and adults in a caring environment.

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Introduction

New Tele Doc’s mission is to provide comprehensive, culturally competent, relationship-based mental health services through a holistic approach for young children, adolescents, and adults in a caring environment.

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Introduction

New Tele Doc’s mission is to provide comprehensive, culturally competent, relationship-based mental health services through a holistic approach for young children, adolescents, and adults in a caring environment.

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The Challenge

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New Stress Clinic wanted a complete revamp of their brand ‘New Tele Doc.’ The business wanted to distinguish itself among the major market leaders in Telemedicine and modern psychotropic medication. The second challenge was to design a seamless appointment booking portal for patients with a fully integrated back-end CRM/Admin portal.

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UI UX Design Approach

The new-age wellness-management platform prioritizes ease of use and personalization to provide a positive user experience. The UX design features intuitive navigation, booking assistance, reminders and recommendations to help practitioners manage patients effectively.

Empathy

Simplicity

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Optimization

Innovative

Efficiency

Focussed

Transparency

Collaborative

Impact of Design Solution

Improving Healthcare Services

The New Tele Doc system makes it easy for patients to book and manage appointments, reducing wait times and improving healthcare delivery by automating workflows and focusing on patient care.

Appointment booking

By optimizing online appointment and patient management, we enabled the team to focus on delivering better healthcare services.

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Regulatory Compliance

Designing for the platform meant sticking to compliance present in the Tri-state area to ensure privacy and security concerns are addressed.

Focus On Personalization

Based on patient and treatment history, we provided personalized content found on the location and treatments.

Simple And Intuitive

For the patient portal, we approached it with a sense of simplicity and intuitiveness. This was to make sure that users could adapt to it naturally.

Automated Alerts

Timely alerts and updates help patients and team members stay informed and take prompt action with no reliance on paper-based tracking.

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