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PRIME BPM

Enabling end-to-end Business Process Management

B2B SaaS
BPM
UX UI Design
Web App
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Business Process Management (BPM) Software for effective process mapping, analysis, improvement & monitoring

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Introduction

Prime BPM is a cloud-based business processes improvement software that helps to easily and accurately map, analyze, improve and monitor business processes. It does this by making business process information and the supporting procedures centrally available, with access from anywhere and anytime.

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Introduction

Prime BPM is a cloud-based business processes improvement software that helps to easily and accurately map, analyze, improve and monitor business processes. It does this by making business process information and the supporting procedures centrally available, with access from anywhere and anytime.

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Introduction

Prime BPM is a cloud-based business processes improvement software that helps to easily and accurately map, analyze, improve and monitor business processes. It does this by making business process information and the supporting procedures centrally available, with access from anywhere and anytime.

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The Challenge

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Prime BPM partnered with Divami to revamp their product's user interface without changing the backend. Divami’s challenge was to figure out a phased approach, first focusing on visual uplift, then on critical workflow changes.

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UI UX Design Approach

For the revamp, we took a phased approach, focusing on the visual uplift and page-level UX in phase one without impacting workflows and the application back-end. In phase two, we addressed critical workflow changes with UX and UI modifications.

Empathy

Intuitive

Efficient

Scalable

Personalized

Minimalistic

Accuracy

Simple

Flexible

Impact of Design Solution

Understanding Business Process Management (BPM)

We spent time with SMEs to understand critical workflows and features of the application, followed by stakeholder and user interviews to comprehend their vision, goals, and expectations for the application.

Key Takeaways

The initial research required the UX to be forward-thinking, simple, and easy to use with straightforward and intuitive workflows.

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Designing for a Universal Experience

Our goal was to create a universal experience with a focus on scalability, context-sensitive information and actions delivery.

Intuitive User Journeys

The design was simple and easy to navigate, allowing newly onboarded users to find what they need quickly.

Process-friendly UI

We combined bold and simple colors and patterns, with core colors serving as anchor points and secondary colors serving specific purposes.

Previewing Changes

A quick preview feature was added to confirm configuration changes, reducing the risk of errors and providing a better user experience.

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Want to improve your product’s user experience? Let’s start with a simple discovery call.

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Locations

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Hyderabad
Bengaluru
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Bengaluru
Hyderabad
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California