4
X
Faster End-of-month closing
Zaggle Prepaid Ocean Services Ltd
Building a global digital bank
B2B SaaS
Fintech
UX UI Design
Web-responsive app
60
%
Reduction in expense claim processing costs
90
%
Improvement in expense policy compliance
100
%
Visibility into employee expenses
web and mobile
The Challenge
Zaggles employee expense management platform required consistent experience across web and mobile, reduced turnaround time for expense submission and offer personalization. Minimize learning curve, increase user engagement and retention via value-added insights.
UX UI Design Approach
Our UX approach centered around reducing the learning curve of new users who are just adopting expense management automation with a complete DIY platform.
Empathy
Innovative
Cutting Edge
Agility
Collaboration
Insightful
Automation
Transparent
AI-powered
Impact of Design Solution
Reimagining Expense Management
We collaborated with the Zaggle team to define the customer experience of their exclusive employee expense management platform for small and medium businesses all over India. The product was crafted to provide value for each persona in the business ecosystem from the beginning.
Quick and easy onboarding
The platform is designed to be quick and easy, enabling new users to start using the platform right away.
Personalized dashboards
Considering the varied personas that will access the platform, there is a customized view that is relevant to their needs and tasks.
Seamless and guided workflows
Workflows are seamlessly integrated to ensure users are always on the right track and can navigate easily.
Zero training adoption
Easy DIY set up for users to move to the platform without any prior training, reducing the learning curve and increasing adoption rates.
Conversational Design
Contextual actions and suggestions to instigate natural interaction between the user and the platform.
Check out more of our work
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- Data Wrangling
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- Real-time Monitoring & Analytics
- Data Ingestion
QA Qarma
Advanced end-to-end automation testing, utilizing low-code/no-code, for superior quality engineering.
- Quality Engineering Solutions
- Low-code No Code Platform
- End-to-end Test Automation
- Data Driven Analytics
My Airtel App
Mobilizing the digital transformation of Airtel's primary consumer- the youth- through a singular mobile app.
- Customer Management
- Content-led Commerce
- Mobile Data Pack Automation
- Online Value Added Service
Let'sTalk
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