Zaggle XPNS: Divami’s UX/UI Design for FinTech

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Zaggle Prepaid Ocean Services Ltd

Building a global digital bank

B2B SaaS

Fintech

UX UI Design

Web-responsive app

4 X

Faster End-of-month closing

60 %

Reduction in expense claim processing costs

90 %

Improvement in expense policy compliance

100 %

Visibility into employee expenses

The Challenge

Zaggles employee expense management platform required consistent experience across web and mobile, reduced turnaround time for expense submission and offer personalization. Minimize learning curve, increase user engagement and retention via value-added insights.

Our UX approach centered around reducing the learning curve of new users who are just adopting expense management automation with a complete DIY platform.

Empathy

Innovative

Cutting Edge

Agility

Collaboration

Insightful

Automation

Transparent

AI-powered

Reimagining Expense Management

We collaborated with the Zaggle team to define the customer experience of their exclusive employee expense management platform for small and medium businesses all over India. The product was crafted to provide value for each persona in the business ecosystem from the beginning.

Quick and easy onboarding

The platform is designed to be quick and easy, enabling new users to start using the platform right away.

Personalized dashboards

Considering the varied personas that will access the platform, there is a customized view that is relevant to their needs and tasks.

Seamless and guided workflows

Workflows are seamlessly integrated to ensure users are always on the right track and can navigate easily.

Zero training adoption

Easy DIY set up for users to move to the platform without any prior training, reducing the learning curve and increasing adoption rates.

Conversational Design

Contextual actions and suggestions to instigate natural interaction between the user and the platform.

Check out more of our work

Dextrus

Enabling data extraction and automation services for businesses to drive informed decisions.

Data Wrangling
Data Integration
Real-time Monitoring & Analytics
Data Ingestion

QA Qarma

Advanced end-to-end automation testing, utilizing low-code/no-code, for superior quality engineering.

Quality Engineering Solutions
Low-code No Code Platform
End-to-end Test Automation
Data Driven Analytics

My Airtel App

Mobilizing the digital transformation of Airtel's primary consumer- the youth- through a singular mobile app.

Customer Management
Content-led Commerce
Mobile Data Pack Automation
Online Value Added Service

Let'sTalk

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Zaggle Prepaid Ocean Services Ltd

Building a global digital bank

Introduction

Introduction

Introduction

The Challenge

UX UI Design Approach

Impact of Design Solution

Reimagining Expense Management

Quick and easy onboarding

Personalized dashboards

Seamless and guided workflows

Zero training adoption

Conversational Design

Check out more of our work