Divami Privacy Policy

Divami Privacy Policy

Our Commitment to Your Privacy

At Divami, your trust is central to the way we design, engineer, and deliver digital experiences. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services, reflecting our commitment to responsible innovation and human-technology interaction

1. Information We Collect

To provide our services and improve our website, we collect information that you provide directly to us, data we collect automatically, and information from third-party sources.

a. Personal Information You Provide to Us

This is information that you voluntarily share with us. We collect it when you:

  • Contact Us: Fill out a contact form, request a quote, or send us an email. This typically includes your name, email address, phone number, company name, and job title.
  • Engage with Our Content: Subscribe to our newsletter, download resources like whitepapers or case studies, or register for a webinar.
  • Apply for a Career: Submit a job application, which may include your resume, cover letter, and professional history.

b. Information We Collect Automatically (Usage Data)

When you interact with our website, we automatically collect technical information to help us analyze performance and improve user experience. This includes:

  • Device and Browser Information: Your IP address, device type, operating system, browser type, and language preferences.
  • Interaction Data: The pages you visit on our site, the time and date of your visit, the time spent on those pages, referring URLs, and other clickstream data. This information is typically aggregated and does not personally identify you.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website and gather Usage Data. Cookies are small data files stored on your device that help us:

  • Ensure Functionality: Remember your preferences and settings.
  • Analyze Performance: Understand how visitors use our site so we can improve it.
  • Personalize Experience: Provide content that is more relevant to you.

You have full control over cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How and Why We Use Your Information

We process your information for specific, legitimate purposes, always to provide value and respect your privacy.

To Provide and Manage Services

We use your contact and company information to respond to your inquiries, deliver proposals, and manage client projects.

To Improve Our Website and Offerings

We analyze Usage Data to understand what content is most valuable, optimize our site’s navigation, and enhance its functionality. This is central to our innovation-driven approach.

To Send Relevant Communications

If you opt-in, we will use your contact details to send you our newsletter, design insights, articles on innovation, and company updates. You can unsubscribe at any time using the link in every email.

For Security and Compliance

We process information to protect our website and our users, prevent fraud, and comply with applicable laws and legal obligations.

3. Sharing and Disclosure of Information

Your privacy is not for sale. We do not sell, rent, or trade your personal data with third parties for their marketing purposes. We only share your information in the following limited circumstances:

With Trusted Service Providers

We partner with third-party companies for services like website hosting, analytics, CRM management, and email marketing. These providers are contractually obligated to protect your data and are only permitted to use it to perform services on our behalf.

To Comply with the Law

We may disclose your information if required to do so by law, in response to a subpoena, court order, or other valid legal process.

During a Business Transfer

In the event of a merger, acquisition, or sale of assets, your information may be transferred as a part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Explicit Consent

We will not share your information with any other third parties without first obtaining your express consent.

4. Data Security

We are committed to protecting your information. We implement appropriate technical and organizational security measures, including data encryption, access controls, and regular security assessments, to prevent unauthorized access, use, alteration, or disclosure of your data. While we take all reasonable steps to secure your information, please be aware that no method of transmission over the internet is 100% secure.

5. Your Data Protection Rights (GDPR & CCPA Compliant)

We recognize and respect your rights over your personal data. Depending on your geographical location, you may have the following rights:

The Right to Access

You can request a copy of the personal information we hold about you.

The Right to Rectification

You can request that we correct any inaccurate or incomplete information.

The Right to Erasure (Right to be Forgotten)

You can request that we delete your personal information, subject to certain legal limitations

The Right to Restrict Processing

You can ask us to suspend the processing of your personal information in certain situations.

The Right to Data Portability

You can request a copy of your data in a machine-readable format to transfer to another service provider.

The Right to Object

You can object to our processing of your personal data, particularly for direct marketing purposes.

6. International Data Transfers

Divami operates globally, which means your information may be transferred to and processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws by using appropriate safeguards, such as the European Commission's Standard Contractual Clauses (SCCs), to protect your data.

7. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us.

Website: https://www.divami.com

Address: 3rd Floor, Indiqube Pearl, Gachibowli, Hyderabad, Telangana 500032

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